Whenever it comes to working with several documents, there are so many options available to you. Since its inception, Microsoft is constantly grasping the market with its Office applications. Microsoft Word makes the entire process of writing multiple documents much more convenient. Be it the Windows OS or the MacOS, you get the full flexibility to use the saved document on any of them However, many times, the users face an issue of Microsoft Word not responding Mac devices.

The files they have saved earlier, does not open or respond while working. Due to this, users face problem to process their work with such documents. Therefore, if you are one of those users who are facing the issue on their Mac, then go through this article. Here, we are going to discuss different aspects of the error and the process to solve it conveniently.

How to Fix Microsoft Office AutoUpdate for Mac not working. By Andre Da Costa. Last Updated on February 27, 2019. If you installed Office 2016 for Mac back in September but haven’t been able to. Feb 25, 2020 Summary. When Microsoft Office Word suddenly stops working or fails to open a document on Windows 10/8/7, don't worry. You can follow fixes on this page to resolve Microsoft Word has stopped working issue and use EaseUS file recovery software to. Aug 27, 2015 Don't you hate it when Office isn't responding and causing you all kinds of issues. Learn 2 simple fixes for solving the microsoft office not responding issue. What To Do At The Time When Microsoft Word Not Responding When Printing? If you are facing the problem that the Microsoft Office Word not responding while printing, then there are a few things you can try. Close the application and start it again to print your documents with its help.

Steps To Resolve The Microsoft Word Application Not Responding Mac

There might be a lot of reasons behind the error that you have encountered during the use of the Microsoft Office Word documents. If you are accessing from Mac Operating System, then the chances of facing this issue is high. Now, if you want to solve it, then go through the following solutions as mentioned here. Moreover, we will discuss briefly what to do when Microsoft Word not responding Mac to open some important documents or save them.

Solution 1 – Clear The Autorecovery Folder

Sometimes, most of the users encounter the error due to the auto recovery folder of their Office document. In such circumstances, you should clear this folder and proceed further with your file. If you have no idea about how you can clear that up, then you can go through the steps. Here, we are going to discuss all the steps to clear the Autorecovery folder in a detailed way.

Step 1:

Microsoft Word Not Opening Mac

At first, you need to navigate and click on the Go menu of your Mac which you can find at the top of the screen. Then, click on the option called Home among the specific items that appeared clicking Go.

Step 2:

After that, go to the Microsoft Office Word application and open it to view your documents. You can do that by going to the Open option from the top-left corner of the screen.

Step 3:

In this step, you have to open the Microsoft User Data that contains another folder called Office Autorecovery. After opening the folder, see if there are any files in it and if you find any, then clear them up.

Once you are done with that, check if the issue persists on your Mac. You don’t have to delete the files contained in the Autorecovery folder rather you can relocate them in another location. To do that, you can copy or move them to your desired folder. If you still find the issue with the Word document on Mac, then follow the next solution.

Solution 2 – Download And Install The Latest Updates Of Your Microsoft Office Word Application

If the Word application hasn’t been updated in a while, then it also might be the reason of the Mac Microsoft Word not responding Mac error. So, updating the Microsoft Word to its latest version can help you solve it immediately. In case, you are not certain about the process of updating the Microsoft Office Word on your Mac, then you are at the right place. In this section, we are going to discuss them in such a way that you don’t face any further problem.

Open the Microsoft Word application and after that, click on the Help option from the menu items.
Select the option called ‘Check for updates’ from the list that appears before you to proceed further.
In the new window, you will find three options from where you need to select ‘Automatically Download and Install’ and then click on the ‘Check for Updates’ button from the bottom of the window.

With the steps as mentioned in the above section, you should not face any problem to update the Microsoft Word on your Mac. After a successful update of this application, check if it is working fine or not.

Solution 3 – Check The Name Of The Document

It happens a lot that the users face the error because there is something wrong with the name of the document. If the name of the document contains symbols irrespective of their type, then you cannot open that file. You can easily resolve this problem by renaming the file without inserting any character or symbol in it.

If you have downloaded the file from the internet, then it’s possible that you face the error. It happens because the browser adds some symbols to the name of the file before saving it on your system. Not all the browsers do that but still, there are some which have such deficiency. In such cases, use a different web browser to get the file downloaded.

Solution 4 – Remove The Word Preferences

Having previously set preferences can sometimes cause the Microsoft Word not responding Mac error. Hence, you should try to remove such preferences from your system using Word application. You should also note that once you removed the preferences of this application, you’ll lose all the customizations that you have made earlier. Therefore, to remove all the Word preferences, go through the steps as stated in the section below.

Step 1:

The first step includes closing all the Microsoft Office programs on your Mac.

Step 2:

On the Go menu, you should click on the Home option that appears at the top of your computer screen.

Step 3:

In this step, you need to go to the Library section from Home and usually, it stays hidden. So, if you are unable to find it on the menu, then hold down the Option key and click on the Go menu. It will show you the Library section, you have to open it.

Step 4:

Open Preferences and look for the file called ‘com.microsoft.word.plist’ in the menu. If you find the file, then move it to the desktop of your Mac.

After completing these steps, open the Microsoft Office Word application again and check if the issue exists. In case, the problem is resolved, move it to the trash and use Word with its documents. If it still happens to be there, then move the file again to its location and then follow the next steps.

Step 5:

Again, open Preferences as you did in the last steps, and then open the Microsoft to locate ‘com.microsoft.word.prefs.plist’ on your Mac.

If you have successfully found it, then move it to the desktop and check the existence of the issue. You should move the file to trash from the desktop if you find that the issue has been resolved. And if the error is still there on your system, then follow the other steps as given below.

Step 6:

Open Application Support from the Library and then go to the Microsoft section to expand it.

Step 7:

Afterward, open the Office in Microsoft and then go to the User Templates section to get to the file called Normal. One more time, move this file named Normal to the desktop and check i

Microsoft Office Word Not Responding Mac